Privacy Policy

Protecting your personal data and the confidentiality of your information are our top priorities

Last updated: June 2, 2025

Introduction

PassiveEnergyPro ('we', 'our company' or 'the site') respects and protects the confidentiality of its users. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website and related services.

Information we collect

We collect the following categories of personal information:

  • Identification information:last name, first name, email address, phone number
  • Demographic information:age, gender, place of residence
  • Usage information:visited pages, time spent on the site, preferences
  • Technical information:IP address, browser type, operating system
  • Marketing information:communication preferences, history of participation in events

This information is collected through contact forms, webinar registrations, cookies, and similar tracking technologies.

2. Purpose of data collection

We use the collected information for the following legitimate purposes:

  • Service provision:organizing webinars, sending educational materials
  • Communication:answering questions, providing technical and informational support
  • Marketing and promotions:sending newsletters, event invitations
  • Improving services:analyzing user behavior to optimize the experience
  • Legal compliance:Compliance with legal obligations and regulations in force

All processing activities are carried out in accordance with the principles of GDPR and the applicable Romanian legislation.

3. Sharing information with third parties

We do not sell, rent, or share personal information with third parties, except in the following situations:

  • Service providers:companies that help us operate the website (hosting, email marketing, analytics)
  • Legal obligations:when we are required by law to disclose information to the competent authorities
  • Rights protection:to protect rights, property, or safety
  • Your consent:in other situations, only with your explicit and informed consent

All our partners are contractually obligated to adhere to the same high standards of data protection.

Data security

We implement strong security measures to protect your information.

  • Data encryption:We use SSL/TLS protocols for secure data transmission
  • Restricted access:only authorized personnel have access to personal information
  • Regular backups:We create safety copies to prevent data loss
  • Continuous monitoring:Our systems are monitored 24/7 to detect threats
  • Security updates:We keep all systems updated with the latest patches

Although we use all reasonable security measures, we cannot guarantee the absolute security of internet transmissions.

Data retention

We keep personal information only for the period necessary to fulfill the purposes for which it was collected.

  • Contact date:until the withdrawal of consent or 3 years from the last interaction
  • Webinar recordings:2 years for active participants, 1 year for inactive ones
  • Marketing date:until unsubscribing from the newsletter list
  • Technical specifications:up to 12 months for website optimization
  • Legal obligations:comply with the periods provided for by Romanian legislation

After these periods expire, the data is securely and irreversibly deleted from all our systems.

6. Your rights

In accordance with GDPR, you have the following rights regarding personal data:

  • Access right:Please request a copy of the personal data we process
  • Right to rectification:correct the inaccurate or incomplete information
  • Right to erasure:to request data deletion under certain conditions
  • Right to restrict:to limit data processing in certain situations
  • Right to data portability:receive the data in a structured format
  • Right to object:to object to processing for direct marketing

To exercise these rights, you can contact us at contact@passiveenergypro.com. We will respond within a maximum of 30 days.

7. Use of cookies

Our website uses cookies to enhance user experience.

  • Essential cookies:necessary for the basic functioning of the website
  • Performance cookiesfor measuring and improving performance
  • Functional cookies:for storing user preferences
  • Marketing cookies:for advertising personalization (with your consent)

You can manage cookie preferences through your browser settings or through our cookie panel. For complete details, please consultCookie Policy

Child protection

Protecting the privacy of minors is a priority for us.

  • Minimum age:Our services are intended for individuals aged 16 and above
  • Age verification:We request age confirmation in registration forms
  • Parental consent:For minors between 13-16 years old, parental consent is required.
  • Automatic deletion:If we identify data of a child under 13, we delete them immediately
  • Parenting education:We encourage parents to monitor their children's online activity

If you are aware that a minor under the legal age has provided personal information, please contact us immediately.

9. Policy changes

We reserve the right to periodically update this Privacy Policy.

  • Notification of changes:We will inform you via email about important changes
  • Publishing on the website:The updated version will be available on our website
  • Effective date:The changes take effect 30 days from notification
  • Versioningwe keep a record of previous versions
  • Further use:Continued use of the site implies acceptance of the changes

We encourage you to periodically review this policy to stay informed about how we protect your information.

Contact information

For questions about this Privacy Policy or to exercise GDPR rights:

Passive Energy Pro

25 Calea Moților, Cluj-Napoca 400001, Romania

+40 364 401 623

contact@passiveenergypro.com